TERMS & CONDITIONS
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Our Tariff and programmes are designed to give flexibility in creating holiday packages for travelers
FIT accommodations and Optional Tours are modules for sale. Accommodation is the minimum
module required to qualify the purchase of Tours and Transportation as specified in the tariff/
Programmes |
| RATES |
All prices quoted are subject to revision without notice OASIS HOLIDAYZ reserves the right to pass
on any increase in rates caused by the changes in local, state or federal taxes. At times, due to high
occupancy, hotels may not apply contract rates. In such instances, other rates will be quoted. |
| ACCOMMODATION |
Hotel accommodation is generally on "run-off-house" basis. However, in the event hotel
accommodation in the requested hotel is not available, every effort will be made for an alternate
and will be advised accordingly |
| TRAVEL DOCUMENTS |
Travelers are solely responsible for obtaining valid travel documents and information pertaining to laws
and customs of their destination. OASIS HOLIDAYZ is not responsible for any charges; fees or
penalties that subsequently may be imposed by any governmental agency or for charges incurred due to
incomplete or incorrect travel documents. |
| CONFIRMATION |
OASIS HOLIDAYZ will do its best in order to give a positive confirmation in maximum 24 hours for
all requests coming out of the rate list.
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| CHILD POLICY |
Child Policy varies from each hotel-to-hotel. At the time of booking, the number of children
accompanying parents should be specified along with details of their ages to avoid any embarrassing
situation at the time of check-in. |
| HOTEL CHECK-IN & CHECK-OUT TIMES |
Normal Check-in-time on day of arrival is 1400 hours. If client arriving by an early morning flight and
room needed on arrival, the room should be reserved from the previous night. The checkout time on the
day of departure is 1200 hours. If client intend to checkout late, please note that the hotel is entitled to
charge additional charges directly to client accordingly. |
| BOOKINGS |
Passengers must register minimum 4 weeks before departure along with their passport, photographs,
as for the requirements and registration fee of Rs. 10000/-. Balance payment to be made a clear 3 weeks
before departure. |
| CANCELLATION POLICY |
Cancellation deadline in general for hotel rates are 3 working days prior to arrival date, unless specified
in the tariff or at the time of confirmation. For FIT following cancellation charges will be applicable:
If cancellation is made 15 - 10 days prior to departure-50% of tour cost.
If cancellation is made 10 - 05 days prior to departure-75% of tour cost
If cancellation is made 05 - 01 days prior to departure-100% of tour cost
In case of no show 100% of tour cost.
Due to supplier policies it is necessary to charge cancellation fees. All cancellations must be made in
writing either by letter, fax or e-mail to our office. Any cancellation of a guaranteed/reconfirmed
reservation will attract minimum 1 night cancellation charge.
Any change of booking within 3 working days is considered as cancellation and the applicable
cancellation fees will be levied accordingly. For no-shows the cancellation policy will vary from each
hotel-to-hotel.
For packages and some of the hotel properties, different cancellation policies do apply. OASIS
HOLIDAYZ will notify you on this along with the confirmation of each booking. |
| REFUNDS |
Requests for refund should be made in writing within 14 days after the schedule completion of the
services. Refund requests for curtailed stay cannot be processed unless provided with documentary
evidence from the supplier. All refund requests are subject to obtaining a refund approval from our
suppliers and no refunds can be given without this approval. The supplier reserves the right to process
and whether or not to approve the refund requests and if necessary charge an administrative fee.
For packages, no refunds can be processed for partially utilized services and no-shows.
Reservations consisting of 10 pax or more traveling together constitute a group, although this may be
booked through the individual department. This will mean that group booking/cancellation will apply
and that a different rate may apply. |
| RESPONSIBILITY |
It is understood that OASIS HOLIDAYZ acts as agent only for all services covered hereby. Further we
shall not be responsible for any loss, injury or damage resulting from acts of God, dangers, fire,
breakdown of machinery, equipment or vehicles, acts of government authority, wars, civil disturbances,
riots,thefts, pilferage, epidemics, quarantines or any delays or changes, including any extra expense
which the passenger may incur as a result of any of the foregoing causes.
Further, OASIS HOLIDAYZ does not operate nor own or control any means of transportation,
sightseeing and accommodation and therefore cannot assume any liability in case of injury loss,
damage, delay or accident, delay or irregularity which may be caused by defect in any vehicle or for
any reason whatsoever, or through acts or default of any supplier or company or person engaged in
carrying out the arrangements.
Passengers are advised to obtain medical insurance covering their stay abroad. OASIS HOLIDAYZ
bears no liability for any costs towards illness accidents etc.
Travel documents, including visas, as well as compliance with customs regulations, are responsibility
of the clients. OASIS HOLIDAYZ will not be responsible for costs incurred by passengers not having
proper passports or visas.
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| BROCHURE ACCURACY |
Although every effort has been made to ensure the accuracy of the information at the time of printing
we cannot accept responsibility for any errors of omissions and reserve the right to vary, amend or
cancel any of the arrangements featured in this tariff/brochure should we find such alterations necessary
. We will of course do our best to inform you of changes, but prices may be subject to change without
notice as well as ownership.
The details and information included in the tariff are subject to change and all liability for loss,
disappointment, negligence or other damage caused by this is hereby excluded. |
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